KW16 not recognized on USB!

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mhserrano
Posts: 45
Joined: Tue Dec 11, 2007 8:24 pm
Location: Torres Vedras, Portugal

KW16 not recognized on USB!

Post by mhserrano »

Hi Guido,

I´m using KW16 on USB with an old Pentium3 with WinXP SP2 installed. I´m having problems to connect the chip because windows give me the message "unknown device". These doesn´t occur on my other 3 PC´s, where i can get the correct HID recognizing under windows XP. I have checked the HID drivers from windows and bios configuration and it seems all is setted properly.


Thanks in advance, Regards

MS

Guido Körber
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Re: KW16 not recognized on USB!

Post by Guido Körber »

Windows has an unstable USB implementation. It may be necessary to clean out the registry. Start by trying to remove the "unknown" device in the device manager.

mhserrano
Posts: 45
Joined: Tue Dec 11, 2007 8:24 pm
Location: Torres Vedras, Portugal

Re: KW16 not recognized on USB!

Post by mhserrano »

Thanks Guido, the problem is apparently solved. I´ve attached an hi-speed USB hub to the USB port of my old Pentium3. It seems windows have recognized KW16 because appears an HID Keyboard on the Keyboards tab of device manager. It´s tricky but it works!!

Regards

MS

Guido Körber
Site Admin
Posts: 2756
Joined: Tue Nov 25, 2003 10:25 pm
Location: Germany/Berlin
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Re: KW16 not recognized on USB!

Post by Guido Körber »

That is because Windows makes Registry entries for USB devices depending on where they appear in the bus topology. There is a faultyx entry for the KeyWarrior on the port where you plugged it first.

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